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Retail Investigations


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Theft by employees presents a not insubstantial problem to Hoteliers, Caterers, Retailers and Ferry Operators in the UK.


The four links above are for illustrative purposes only, and no inference should be taken from the presence of those links, or links to any other businesses from any page on this Web Site that the business(es) concerned is or are impacted upon in any way by internal theft or fraud, or similar issues. The businesses subject of external links on this site have been carefully chosen, solely on the basis that they represent established, reputable and credible businesses within their respective fields.


While some individual businesses might, understandably, be coy about the losses that they incur, the highly respected authority, The Centre for Retail Research has published its 2005 European Retail Theft Barometer, the key points of which are:

. There was a significant 13.2% reduction in overall shrinkage in the UK:
. Britain continues to endure the highest percentage rate of Internal Theft in Europe:
. Despite the overall reduction of domestic shrinkage, losses incurred through internal theft increased in the UK!


Retail Investigations are commonly undertaken by means of test purchasing in whichever environment we are instructed to work. This might entail Test Purchasing in Retail, Test Purchasing in Catering or Test Purchasing in Hotels.

Occasions do arise, however, when we receive instructions to undertake:

Test Purchasing in Hospitality
Test Purchasing at Events Catering
Test Purchasing in Restaurants
Test Purchasing in Licenced Premises (and) Test Purchasing in Licensed Premises
Test Purchasing in Theatres
Test Purchasing in Cinemas
Test Purchasing on Ferries


Retail Investigations are typically targetted at resolving issues relating to:

Internal Fraud in Retail
Internal Theft in Retail
Employee Theft in Retail
Internal Fraud in Hotels
Internal Theft in Hotels
Employee Theft in Hotels
Internal Fraud in Catering
Internal Theft in Catering
Employee Theft in Catering
Internal Theft in Business
Internal Theft in the Leisure Industry
Internal Fraud in Business
Internal Fraud in the Leisure Industry


The issues above might also be termed:

Pilfering in Retail
Pilfering in Hotels
Pilfering in Catering
Pilfering in Business
Pilfering in the Leisure Industry
Trading Irregularities in Retail
Trading Irregularities in Hotels
Trading Irregularities in Catering
Trading Irregularities in Business
Trading Irregularities in Leisure
Trading Irregularities in Hospitality
Trading Irregularities on Ferries
Trading Irregularities in Cruise Lines


Occasions will arise where insufficient meaningful information can be gleaned from a customer's stance. At such times, should a Client instruct us, one or more Mystery Guest Agents will work, ostensibly, as a bone fide employee of the Client company, for information gathering purposes.

Investigations conducted in this manner might be termed:

Undercover Security in Retail:
Undercover Security in Hotels:
Undercover Security in Catering:
Undercover Security on Ferries:
Ferry Undercover Security:
Undercover Investigations in Retail:
Undercover Investigations in Hotels:
Undercover Investigations in Catering:
Undercover Investigations on Ferries:
Ferry Undercover Investigations:
Covert Retail Security:
Covert Hotel Security:
Covert Catering Security:
Covert Ferry Security:
Covert Security on Ferries:
Covert Investigations in Retail:
Covert Investigations in Hotels:
Covert Investigations in Catering:
Covert Investigations on Ferries:
Ferry Covert Investigations:
Covert Surveillance in Retail:
Covert Surveillance in Hotels:
Covert Surveillance in Catering:
Covert Surveillance on Ferries:
Covert Ferry Surveillance:
Undercover Surveillance in Retail:
Undercover Surveillance in Hotels:
Undercover Surveillance in Catering:
Undercover Surveillance on Ferries:
Ferry Undercover Surveillance:


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